Complaint Redressal

At 4sidesTV, we are committed to providing accurate, unbiased, and reliable news coverage to our viewers. We value your feedback and take all complaints seriously. This Complaint Redressal Mechanism is designed to address concerns related to our news content and ensure a transparent process for resolution.

Lodging a Complaint

If you have a complaint regarding any content aired on 4sidesTV, you can lodge your complaint through one of the following channels:

1. Online Complaint Form

Fill out our online complaint form, providing detailed information about the content in question. The form can be accessed here.

2. Email

Send an email to our Complaint Redressal Team at info@foursidestv.com. Please include the following details in your email:

Your name
Contact information
Date and time of the broadcast
Program/segment title
Nature of the complaint

3. Written Complaint

Mail a written complaint to our registered office address:

[Your Company Name] [Your Address] [City, State, Zip Code]

Please include the same details as mentioned in the email option.

Complaint Redressal Process

Once a complaint is received, our Complaint Redressal Team will initiate the following process:

Acknowledgment: You will receive an acknowledgment of your complaint within [X] working days via email or mail, depending on the mode of submission.
Investigation: Our team will thoroughly investigate the complaint, reviewing the content and assessing its adherence to journalistic standards.
Resolution: Based on the investigation, we will take appropriate corrective actions, which may include issuing a clarification, correction, or apology.
Communication: You will be informed of the resolution within [Y] working days from the date of acknowledgment.

Escalation

If you are not satisfied with the resolution provided, you may escalate the matter to the News Broadcasting Standards Authority (NBSA). Details about the NBSA and the complaint submission process can be found on their official website: www.nbsa.org.in.

Contact Information

For any queries related to the Complaint Redressal Mechanism, please contact our Complaint Redressal Team at info@foursidestv.com.

Thank you for your trust in 4sidesTV. We are committed to continuous improvement and maintaining the highest standards of journalism.